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It’s no doubt that masks are all the fashion rage this time of year…..er, well….due to other reasons, BUT we as a loss prevention industry still need to read behavior. How can we do that with would-be-shoplifters and employees covering their faces with masks? How can we apprehend shoplifters that cough on us? Our resident body language expert (sorry, Dave) weighs in on these questions and more. Take a listen and learn something about masked behavior (see what I did there?)