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Mitchell Jacobs has worked cargo theft at Walmart, security at Halliburton and United Airlines, and now runs safety and security for Lennox. He sat down with TalkLPnews Editor-in-Chief, Amber Bradley, to talk about the thing that actually keeps him up at night: a whole trailer can vanish off your dock and you won’t know for hours. His fix starts with something most leaders skip, which is standing still on the floor long enough to watch two associates try to check in 30 trucks an hour while you ask them to be perfect.
He also has a warning. Criminals are already using AI to mine broker boards and build fake bills of lading, and LP is too slow to catch up. Plus the leadership lesson he got from a YMCA boardroom in the 1980s, and why a closed case stopped feeling like a win.